ITEM Secure app
Company
ITEM Secure
Year
2019-2021
Role
Design System Designer
Introduction
I designed the end-to-end disinfection experience for DARONA on a high-priority COVID-19 project and formulated a design system library for Item Secure to standardize icons, pictograms, and illustrations. This effort reduced post-handoff errors by 90% and included prototyping the Do's and Don'ts page for asset usage, colors, and typography. Additionally, I designed inquiry forms, ensuring a seamless user experience by following content hierarchy principles.
Process
I deconstructed the grid system into its atomic elements, ensuring each component was reusable and consistent. This approach facilitated a flexible and scalable design system that could be easily maintained and updated across different applications.
Key Design Decisions
We adopted a user-centric approach, incorporating feedback to directly address pain points. Accessibility best practices were integrated to ensure usability for all users, including those with disabilities. Emphasizing consistency and cohesion, we created a design language familiar across all applications, reducing the learning curve and improving usability.
Performance Optimization
User feedback highlighted a lag when swapping components, traced back to increased file size. Leveraging Figma's new local variable library feature allowed us to store raw and reusable values efficiently. This optimization reduced the file size significantly while maintaining all functionalities, resulting in a smoother user experience.
Conclusion
The redesigned grid system was met with positive feedback from users, who appreciated the standardized functionalities and seamless experience across applications. The successful resolution of performance issues demonstrated our commitment to high-quality user experiences. This project not only enhanced user satisfaction but also established a robust and scalable framework for future design initiatives at FactSet, setting a new standard for application design through innovative and user-centric solutions.